I’m happy I have the opportunity to share with you what a positive experience we have had with your organization in general and lately, with Maria in particular.
As we discussed, the cost efficiencies of your consumers bundling our stakes and packaging our home items has helped sustain our business and saved all the other jobs out there. Just as importantly, or even more so, the goodness of your folks has enhanced the culture of our organization.
Teaming up with you has also focused our mission to succeed by adhering our values of being local, sustainable, and responsible to our community.
A critical piece of the success and productivity of our consumers is the job coach…and we’ve had a few. The consistency and quality of that position is critical for us. In addition to bundling our stakes, we rely on you for all of our shipments to Amazon with accounts for 25% to 30% of our revenue. Any falter in that line would be cataclysmic to us. Maria is wonderful. She really improves the productivity and quality of the work of the consumers.
She understands our business and as we expand and make improvements to our painting and packaging line, we want to include her in that process to benefit from her insight. She is also a truly lovely and pleasant person. Please don’t switch her out on us!
Alisia is new to us as a job coach but she is terrific as well and we look forward to working with her for a long time to come as well. Again, our partnership with you has been a blessing and we appreciate all you do for us, the community, and the lovely people you send our way.
Lisa Winship, President